Hiring a plumber can be a mine field, many are reputable and good quality but the industry has suffered with its share of sub-standard contractors, not playing with a straight bat when it comes to their work.
We will all need the help of a good plumber at some point whether it is to stop a leaking tap, unblocking a drain, manage heating systems and much more. Whatever the job, you will want it to be done properly, to last and to not break the bank.
If you know a good plumber through friends, family or neighbours, word of mouth can be the ideal solution when looking to hire one. Evidence of a job well done.
If you don’t know of any plumbers, then here are some good ways to ensure that you will get the best service and value for money when blindly searching out your ideal person for the job.
There are many trade sites around now that list certified plumbers, There are so many to choose from, narrow the search to your area and look into people that have had good reviews.
Get a selection of quotes
Unless you have an emergency on your hands, try to get a minimum of three detailed quotes before you finally decide on the right plumber for you. If a plumber is trying to quote over the phone, be cautious of this. Surely the plumber would need to see the job to know what exactly entailed, the job might not be as straight forward as when face to face with it, unless it is something like changing a tap. Make sure that you get your estimate in a written format as a verbal contract will not protect you.
There are some things to look out for in your written quote. Are one of the bids much lower than some of the others? A well-known plumbing scam is giving a low quote. This could mean that the cost for labour has not been accounted for. Often you will have to pay the costs for extra labour before the plumber has finished the job. So make sure that you ask all questions regarding the complete job. If the quote is higher than the others, don’t be afraid to ask why?
Down Payment
Many contractors request a down payment before beginning the job. Usually charged around 10%, this can be called a call out fee. There are a lot of plumbers who do not have call out fees, Check if it is buried into your quote. Some contractors will charge higher rates for the first hour of the job, even when the job is a 10 minute one. Ask the plumber to carry out routine maintenance checks and give your system a check-up, after all, you have paid for an hours work. The contractor could be able to warn you about upcoming problems to look out for, so you can prepare yourself for expense down the line.
Stay Alert
If you live in rented accommodation or flats. The will be the odd time that a plumber will call in, usually legitimately saying that he is calling on behalf of the landlord or the that the water board have sent him round to check the mains and carry out maintenance. Always check the plumbers identification (always check any contractors identification with their company or your landlord). There have been some unfortunate cases of theft by a scamming contractor. So always check.
Switch Up
Once you receive your official quote, any parts that need to be purchased for the job should be listed with the make and model of the parts. People have experienced being charged for more expensive parts, when cheaper parts have actually used on the job.
If you live in an area of affluence, then this could well reflect in the prices of your local plumber. This is why it is important to get a selection of quotes. Try looking for Plumbers that are situated no more than an hour away from you.